Mobile Device Support

To make best use of your mobile device at Wageningen University & Research, this page offers you information about how to connect to the Wageningen University & Research wifi network, set up your @WUR.nl e-mail account, use your smartphone, and more.








Computer

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Wireless

Virus/ Spyware removal

Functionality

Cleaning your private computer when it is infected with an virus or malware.

    Useful Links

    Support

    Support by the Servicedesk IT to non-WURclient hardware is limited to the instructions and information as provided on this website.

    Manuals

    Printing

    Functionality

    Access to the Wageningen University & Research MultiFunctional Printers ('MFP').

    Requirements

    1. Connection at the wireless network
    2. A valid WURnetaccount (note: Wireless guest accounts and Eduroam accounts are excluded from printing facilities)

    Support


    If you are experiencing problems with installing printers and the manuals are NOT helpful, please visit the Servicepoint IT in the Forum building. 

    Manuals

    Linux: For more information about printing to the Wageningen University & Research Multifunctional Printers using Linux, you may find the information on the external site: http://wurlug.org/wurlug/index.php/Printer_Settings helpful. Please do note that this external site is NOT maintained by Wageningen FB-IT. For any questions about the presented information you are required to contact the site owner, not FB-IT.





    Tablet

    tab.jpg

    Wireless

    Functionality

    For WURnet account users: Full access. All others: Internet Access only.

    Requirements

    1. Functional wireless network device
    2. Either a personal WURnetaccount, an account at an Eduroam participant or an Eduroam Visitor Access guest account
    3. Availability of a wireless network. For coverage check the overview of wireless locations.

    How to connect

    • If you have either a personal WURnetaccount, an account at an Eduroam participant or an Eduroam Visitor Access guest account see the instructions below to connect to the wireless network with your tablet.
    • If you do not have a personal WURnet account nor an account at an Eduroam participant nor an Eduroam Visitor Access guest account, you must first have a WUR-Wireless guest account created for you. Select 'Visitor of Wageningen UR with an own laptop' and follow step 1 under 'First time setup' for more information. Once you have received the login credentials use these instructions on how to connect your device to the wireless wur-guest network.

    Is your tablet device not listed here? Then, unfortunately, we do not have the manual for it and cannot provide you with information.

    Support


    If you are experiencing problems with installing wireless or in case the manuals are NOT helpful, please visit the Servicepoint IT in the forum building.

    Manuals

    Tools and Apps

    Functionality

    Information of how to use different APPS and Tools on your tablet.
    Requirements
    1. A Tablet (e.g. Apple iPad, Sony, Samsung, etc)
    2. A valid WURnetaccount

    Usefull Links

    Support

    Support by the Servicedesk IT to non-WURclient hardware is limited to the instructions and information as provided on this website.

    Manuals

    Manuals MyWorkspace

    Configure your Tablet

    Functionality

    Information of how to configure (e.g. e-mail, iTunes, etc) your tablet.

    Requirements

    1. A Tablet (e.g. Apple iPad2/3)

    Useful Links

    Support


    Support by the Servicedesk IT to non-WURclient hardware is limited to the instructions and information as provided on this website.

    Manuals





    Mobile Phone

    phone.jpg

    Wireless

    Functionality

    For WURnet account users: Full access. All others: Internet Access only.

    Requirements

    1. Functional wireless network device.
    2. Availability of a wireless network. For coverage check the overview of wireless locations.

    Support


    If you are experiencing problems with installing wireless or in case the manuals are NOT helpful, please visit the Servicepoint IT in the forum building.

    Manuals

    Is your mobile phone not listed here? Then, unfortunately, we do not have the manual for it and can not provide you with information.

    Configure your mobile phone

    Functionality

    How to configure you mobile device?

    Requirements

    1. A mobile phone and a valid WUR e-mail account.

    Useful Links

    Support


    Support by the Servicedesk IT to non-WURclient hardware is limited to the instructions and information as provided on this website.

    Manuals