The student experience team consists out of three members. Linda van Os is the project manager, Nienke Raeven the analyst and Nadieh Tubben the organiser.
f.l.t.r. Linda van Os, Nienke Raeven, Nadieh Tubben, Luuk Bolscher, Devie van Beek, Aron Ortega.
Linda van Os
My name is Linda and I’m the project manager of the Student Experience team. It is up to me to come up with a strategy for mapping the student experience and include the voice of our students within the processes and systems of the University. It drives me to improve the information for, communication with and services for students because I like to contribute to the wellbeing of students by facilitating their study process for them. And it gives me energy to help the organization change towards another point of view on things.
It is my job to analyse all information gathered during the group sessions and identify the pain points and opportunities for improvement. Subsequently, I visualise the findings to provide actionable insight for change. I am interested in people and like to understand and help reshape patterns, so circumstances for people improve. This is what drives me. The creative aspect of the student journeys makes it a lot of fun!
My name is Nadieh Tubben and I am responsible for the recruitment of teachers and students within the Education Experience Team. Together with the promoteam we will try to inform as many people as possible about the importance of Edcuation Experience. I really like the fact that the wishes and needs of students and teachers is centralised within the different projects of WUR.
My name is Luuk and I’m one of the Analysts within the team. My main job is to analyze the information we gather in the different group sessions and present it in an attractive, visual way. We use these reports to present our findings to different stakeholders within WUR, so that the valuable insights students, teachers and employees provide us with can actually be incorporated into different services, (IT-)systems and other aspects of our university. I’m an analytically driven person and find most of my joy in puzzling with our data and creatively presenting the outcomes.
Devie van Beek
My name is Devie van Beek and I work as a student assistant within the Student Experience team. On one hand, my task within the team is to support the organising activities around the Student Experience session, which will be organised for students, alumni and staff of the WUR. On the other hand, it is my job to support the activities of formatting the data which can be used for analytics. Both parts of the jobs show how nice it is to be involved with improving the education and how your opinion is shared among other students. It is great to be involved in an organisation where education is formed by and for students.
My name is Aron Ortega and I am Student Assistant within the Education Experience Team. My tasks consists of helping around in the preparation of the sessions, informing students, alumni and staff members and digitizing the first raw data so it can be analysed. Besides this I support the promotion team, who are promoting the session within the university. I think it is very important that there is a place like the Student Experience Sessions, so students can share their opinions and ideas. That is why I see it as a challenge to work in this team and help to improve the sessions and let the input of the students improve for the basis of improvements for the university.
There is a Student Experience promoteam to inform students about the upcoming sessions. The promoteam consists of: Lukas Paltanavicius; Sifra Eigenraam; Eline van der Ham; Lenja Stok; & Monica van Leeuwen.