The eWallet: pay with your WUR card

The eWallet is a virtual wallet that is linked to your WURcard. With the eWallet you can pay at the multifunctionals and at the hot drinks vending machines on campus. Kuario is the payment app to manage your account balance. After topping up, use your WUR card to log in to a multifunctional and make your payment. To pay for a drink at the hot drink vending machines, you can scan the QR code on the machine and pay directly with the Kuario app on your phone.

Top-up eWallet with KUARIO

KUARIO is a secure payment app for topping up your WUR card. You can download the KUARIO app from Google Play or the App Store and create an account with your WUR email address. Your KUARIO account is linked to your WUR card so you can continue to pay with it as you are used to. The credit from MyInepro that is already on your card, will be transferred to KUARIO. In order to actually be able to use the credit, you need to activate your account by accepting the “membership” invitation.

Advantages of KUARIO

With the app you can top-up your eWallet, view transactions, create a group budget and transfer money to other KUARIO users. So very handy!

How do I pay with my WURcard at a coffee machine?

To pay with your WURcard at a coffee machine, you need to give permission once by linking your WURcard to the coffee machine's payment platform.

If you do not yet have a KUARIO account, you first need to create a KUARIO account and activate your membership. You will then receive an email from KUARIO with the subject ‘ID link request’ (ID koppelverzoek in Dutch). Afterwards, follow the next steps:

  1. In the mail, you will see a QR code and a link stating 'çlick here'. Scan this code with your phone, or click on 'click here’.
  2. The login page appears. Choose login with Microsoft. Log in with your WUR email address and password.
  3. Next, the Kuario portal and an add-tag screen will open
  4. Give your WURcard a name (for example, your own last name or a name of your choosing) and click 'Submit'
  5. Now, your WURcard is linked.
  6. Via Menu, Linked IDs, you can see your WURcard.
  7. You can now pay with your WURcard at the coffee machines in the WUR buildings.

If you have any questions or issues, please contact the Servicedesk Facilities.

A manual is also available.

I did not receive an email from Kuario to link my WURcard. Now what?

If you did not receive an email from Kuario or you lost it, you can link your WURcard directly in the Kuario app. NOTE: You must first install the Kuario app, have an account and have activated your membership to do so.

  1. Open the Kuario app on your phone.
  2. In the upper right corner of the screen, you will see an envelope.
  3. Open the envelope and follow the instructions.
  4. After this, your WURcard is linked and you can pay with your WURcard at the coffee machines in the WUR buildings.

If you have any questions or issues, please contact the Servicedesk Facilities.

How can I use KUARIO?

KUARIO is simple, safe and fast. You can download the KUARIO app from Google Play or the App Store and create an account with your WUR email address. Dutch bank account holders can add credit via iDeal, whereas non-Dutch bank account holders use PayPal. You can top up your E-Wallet with €10, €20, €30, €40 or €50. There are no costs for topping up your credit using iDEAL. With Paypal you pay some transaction costs. In order to start using PayPal, you need to create a free account. Please see

Manual KUARIO Create Account

Is KUARIO safe?

Paying with KUARIO is very safe because it contains several security layers. To login and be aple to pay you need your email address, password and pin code. Make sure that you do not share your login details and PIN with others.

What do I do if my mobile phone is lost or stolen?

In the event that your mobile device is stolen, lost or damaged, you can download the app on another mobile device. After you have logged into your personal account, you will have access to your balance again.

I deleted the mail from KUARIO without activating my account. What should I do?

  • Download the app.
  • Click on "forgot password".
  • A pop-up "Send a password reset mail" will appear, click "OK".
  • Enter your email address and click "OK".
  • You will then receive a new password with which you can log in.

Activate your membership

When you log in to KUARIO for the first time, you will see an envelope with "1" in the top right corner. This is a message asking you to confirm your membership to WUR.

  • Under "Account" choose "Memberships".
  • At "Pending" click on the line that appears.
  • Click on "Accept".
  • Your WURcard is now linked to KUARIO so that you can use the credit on the card which can be topped up via the mobile app.

Manual KUARIO Activate Membership

How can I have my credit refunded?

  1. You can use the "Refund" option in the Kuario app to request a refund. Your credit will be transferred to your account number that was used to top up the balance. An administration fee will be charged for this transaction. These amount to 3.5% of the total refund amount with a minimum of 50 eurocent.
  2. To receive a refund when you don't have an active membership, you’ll need to send an email to Please state the following in the email: - your IBAN account number - the ascription of the bank account - your WUR email address. An administration fee will be charged for this transaction. These amount to 3.5% of the total refund amount with a minimum of 50 eurocent.

For any questions, please mail the Servicedesk Facilities.

Can I transfer money to another KUARIO user?

Due to European regulations, it is no longer possible to transfer money to another Kuario member.

How can I view my transactions and balance?

The app takes you to the main menu of your KUARIO account. Click on "Transactions" and view expenses and income.

Is my money safe?

KUARIO is an accredited agent of Oonex SA, a payment institution licensed by the National Bank of Belgium. The funds of KUARIO users are secured in a separate bank account of Oonex SA. User funds are set apart from KUARIO's business operations. The credits are the property of the users and not of KUARIO BV. These funds are secured and are available at all times for possible return.

How will my personal data be protected?

The personal data that is processed in relation to the payment services are collected through the applications of Kuario B.V., part of Inepro Group B.V., and are processed under the responsibility of Wageningen University & Research (WUR). WUR has executed a data processing agreement with Kuario for this purpose. When using the payment systems, Kuario processes the following personal data: email adres . The processing of this personal data is necessary to execute the payment service.

The personal data will be processed by Kuario. Personal data collected through the use of the payment service will be treated confidentially and will be stored by Kuario and WUR for a maximum period of 7 years, or on first request of WUR, or until the agreement with Kuario is terminated, whichever is earlier.

WUR processes personal data in accordance with WUR’s Personal Data Protection Regulation, which you can find here. In the Regulation, you may also find further information on how you can exercise your rights under the GDPR. For further information on this privacy statement you may contact WUR’s Data Protection Officer through:

Can I send a print job directly from KUARIO?

Yes, it is possible to send a print job directly from the KUARIO app on your smartphone.