Chat with the Library staff


Chat with the Library staff

Published on
December 12, 2017

Since October 2017, the chat box of WUR Library has been available in several databases: My Library, Staff Publications, MSc theses, Groenekennis and Geoportal.

What questions are asked?

The Library chat box has been available on the Library website since September 2016. The following are a few examples of the questions that users ask:

  • how do I find a specific book or article
  • where can I find information on specific topics
  • how do I get access to Scopus or to online journal articles
  • how can I get publications in my list of publications of WUR staff
  • questions about borrowing and reserving of books.

An important topic is how to get access off-campus. Below you can find three options to access the Library off campus:

- My Library log in

- Off-campus access button

- Library Access browser plug-in

We notice that the number of questions via the chat box increased this year from two to five questions per day. We invite you all to use the online chat.

Accelerate your research!