Giving and receiving feedback

Feedback is incredibly valuable for communicating and working together effectively. However, giving and receiving feedback properly is not easy. How do you give clear feedback without compromising on your relationship or working relationship? What factors should you take into account? How do you deal with the feedback you receive? In this workshop, you will get tips and tools for giving and receiving feedback in an enjoyable, effective and inclusive way. You will learn the value of starting from a constructive dialogue between feedback giver and receiver. By participating in this workshop, you will actively increase your “feedback literacy”.

Content and structure

In this half-day workshop, you learn how to exchange feedback, taking into account each other’s backgrounds. Topics covered include:

  • The goals and effects of feedback
  • Giving feedback:

    • Timing and selecting feedback
    • Separating observation and interpretation
    • Feedback on the product, process and behaviour
    • Dealing with resistance
  • Receiving feedback: how do you respond effectively to feedback and what do you do with it?
  • Creating a healthy feedback culture as the basis for a safer working environment

    • Feedback as interaction, respectful dialogue between giver and receiver
    • Metacommunication and agreeing on feedback
    • Intercultural differences in communication and feedback 
  • Practising feedback interviews

Who is this workshop intended for?

This workshop is suitable for anyone who wants to learn to exchange feedback clearly and respectfully. This applies to anyone working together with others in a team, and in particular those who want to work on their feedback skills in hierarchical relationships, such as manager-employee, teacher-learner and supervisor-PhD candidate.

Practical information

  • Tuesday 3 June from 13:00 - 17:00

  • Face-to-face workshop at the campus of Wageningen University & Research
  • This training will be in English

Costs

  • Regular fee: €395
  • WUR employees & students: €355.50

Prefer to work on your feedback skills individually or with your team?

Please contact our Tailor-made department to discuss your needs. Our trainers will create a tailor-made programme, after which you will receive an obligation-free quotation.