PhD defense of Janne Denolf

Published on
December 8, 2014

Janne Denolf will defend his dissertation titled 'Critical success factors for implementing supply chain information systems -insights from the pork industry'' on 15 December 2014.

The defense will take place at 13.30h at the Aula of Wageningen University.

Janne Denolf is a PhD student in the Management Studies Group supervised by Prof. dr. S.W.F. Omta, Prof. dr. J.H. Trienekens and J.G.A.J. van der Vorst, chair holder of the Operations Research and Logistics Group.


Due to intensified competition, companies realize that they should closely collaborate with their supply-chain partners to further cut costs and stay competitive. To do so, supply-chain partners should intensify information sharing, which is often facilitated through supply chain information systems (SCIS). Implementation of such a system is a complex undertaking due to the umpteen technical and organizational aspects that require consideration. Multiple theories have given valuable insights into the complex interplay of organization and technology. However, tangible tools that consider these theories for implementing a supply chain information system are scarce. To provide more ready-to-use methods, the main objective of the thesis is to identify organizational and technical critical success factors (CSFs) for sharing information and implementing supply chain information systems (SCISs). CSFs are the factors that must go well during an implementation and must, therefore, be given special and continual attention in order to successfully implement an information system. To cope with the research objective, a literature review is carried out and case studies are conducted in eight European pork supply chains. Besides the identification of factors influencing information sharing, the thesis also delivers a framework of 10 organizational and 4 technical critical success factors – with connected actions and responsibilities – for successfully implementing a supply chain information system. From these 14 CSFs, the thesis provides suggestions which technical and organizational factors should be prioritized. In summary, this thesis makes a contribution to the theories examining and explaining the mutual interaction of organizational and technical aspects. Specifically, tangible tools are provided that consider these theories for sharing information and implementing supply chain information systems