Report performance issues XC

Thanks in advance for filling in this form. There is a somewhat complex question about which server you are working on. We have provided a brief explanation below the form to clarify how you can look this up. This information is of great importance to us.

E-mail address*

Where does the problem occur?*

XperienCentral application website wur.nl or other website using XC

URL of the page where the problem occurs*

In which browser(s) does the issue occur?*

Firefox Google Chrome Microsoft Edge Safari Other...

What problems are you experiencing (slowness, errors, unable to work)?*

Add screenshot(s) (optional)

Additional comments

Privacy*

I agree with the use of my personal data for the purpose detailed above. The privacy statement of WUR applies to this use of your personal data.

Read the privacy statement

Explanation looking up scomp (server)

There are two back-end servers (scomp1480 and scomp1485) and four front-end servers (scomp1481 to scomp1485).

If your issue occurs on the back-end (XC), you can find the text "hostname: scomp148x.wurnet.nl" at the bottom left of your canvas (see the red-outlined box in the image).

If your issue occurs on the front end, then add "?debugHostname=true" to the end of the URL and press Enter. E.g. the URL https://www.wur.nl/nl/nieuws-wur.htm will now be https://www.wur.nl/nl/nieuws-wur.htm?debugHostname=true.

Now, click in the middle of the page with your right mouse button and choose 'view page source,' or use Ctrl + U. The page source code will open, and at the very bottom, you will find the hostname "scomp148x.wurnet.nl" again.