This course is indispensable for everyone who has contact with and wants to welcome English-speaking guests or customers. Of course, you want to make your guests feel welcome and satisfied. In a world that is becoming increasingly internationalised, a good command of the English language is essential. Poor language skills may lead to mixed customer experiences and bad reviews. Would you like to be even more customer-focused and welcoming when speaking with your guests in English, and provide them with the ultimate experience? If so, this tailor-made training course is perfect for you and your team.
The course will be provided entirely online using the Virtual Classroom in Brightspace.
Hospitality industry employees and other service staff who communicate directly with international guests and want to improve their English language skills.
On the way to B2 (CEFR)
We create a tailor-made programme based on the wishes and requirements set by you or your organisation. During a free intake interview and with an Online Oxford Placement Test, we will map out your starting level, learning objectives and wishes. Your schedule and learning wishes are paramount; we adapt to you.We cover specific themes that are important for your position.
Themes that may be covered during the course:
Participants will get access to Brightspace. All relevant information will be made available on a course page.
To receive a Wageningen in'to Languages certificate, a minimum attendance of 80% is required.
After the intake interview and based on your wishes, you will receive a commitment-free quote with a course proposal.