On Sunday September 20, 2020, Sander de Leeuw and his co-authors received the 2020 best paper award for their paper in Journal of Business Logistics entitled "What is the Right Delivery Option for You? Consumer Preferences for Delivery Attributes in Online Retailing”. The paper discusses how consumers react to delivery options for online orders and finds that the most important attribute in shaping consumer preferences is the delivery fee, followed by nonprice delivery attributes. For individual attributes, significant differences were found in consumer preferences between gender and income groups.
The Journal of Business Logistics is the premier scientific journal connected to the Council of Supply Chain Management Professionals. The paper can be viewed and downloaded here (open access):
The link to the announcement can be found below: