FAQ online courses

What do the online classes look like?

The online classes are interactive, with a strong focus on personal attention from a qualified instructor. Click here for more information about online learning.

Are online classes as effective as classes attended in person?

We have experts in the field of digital instruction within our organisation and ensure that we do not compromise the quality of the course in online classes. Read more about it here.

Are the costs for my online course the same as for the standard courses?

The course fees will remain the same, even if they are offered online (entirely or partially).

How long will you only offer online courses?

For the time being, the measures and virtual classes apply until further notice. We are keeping a close eye on developments and following WUR's policy.

How do I complete my registration for an online course?

A. Before registration there may be admission requirements in the form of an Oxford Placement Test and/or a written assignment. View the admission requirements for each course on our website.

B. Select the course for which you want to register and click on register.

C.  You need an account to register. Are you a student with us and do you already have an account? Select the course, open the registration form and log in with your details. Your e-mail address is your username. If you are not yet a student with us, you can create an In'to-account using the registration form. Please note: registration does not mean you have definitively enrolled in a course.

*D. You will receive an confirmation e-mail from us with a payment.

* The course starts when there are enough participants.

I have completed my registration. Where can I find the timetable

You can find the timetable on your personal page. If you are taking a course offered by Wageningen in'to Languages and already have an account, you can log in with your details.

Your e-mail address is your username. If you are not yet a student with us, you can create an In'to account on this page. You need an account to register for a course.

What about the learning materials for the online course I'm going to take?

Students can order the required learning materials online through the Studystore (WURshop). As soon as we have received your registration, we will send you further information about this.   

The languages I want to learn is not offered on your website or I do not see a suitable learning path. What are my option?

If so desired, we can put together a tailor-made programme for you. These tailor-made programmes are offered for individual studentsas well as for groups. Prior to each tailor-made training course, we determine the starting level, learning objectives and wishes during an initial interview. Based on this information we will draw up a quotation for you. Our office in Nijmegen offers a wide range of language courses as well.

What is the difference between Social Dutch and Basic Dutch?

These courses cater to different target groups. Social Dutch is offered to WUR students. Basic Dutch is intended for international employees and PhD candidates at Wageningen University & Research. External participants are also welcome.

There are no starting dates on the website yet. Is it possible for you to inform me about the new start dates once they are known?

It may be that it is not yet possible to register for the next course period. If you wish, we will inform you as soon as registration is possible. Please use this form to indicate that you are interested in one of our courses.

I don't see any information about the course on Brightspace.

Log in to Brightspace through this link.

Log in with your username (not preceded by wur\).
For example: smit001

If you cannot log in, please contact the Wageningen in’to Languages Service Centre. 

I have problems logging in to my personal page.

Will I still get a printed certificate after the course?

The certificates will be made available online. If you want a printed certificate for a specific reason, we can print it out for you as soon as we open our office in the Forum again.

Will the RATEr continue on 16 April and 28 May?

Unfortunately, we must inform you that, given the developments surrounding the Coronavirus, we will be unable to allow the RATEr on 16 April and 28 May to take place. We are currently looking into options for alternative dates in May and June. 

I have not yet received any official confirmation and course information after my registration.

Your enrolment will only become final after you have met the admission requirements. You will receive official confirmation from us about 10 days before the start of the course. The course starts when there are enough participants.

Do I need to prepare for an online Oxford Placement Test?

The Oxford Placement Test establishes a baseline measurement. The test gives an indication of your current English language level. If you like to prepare yourself somewhat for this test, you can immerse yourself in the English language by watching an English film, reading an English book, listening to English radio stations or doing a (free) language test online.

I want to cancel my course enrolment. Is that possible?

If you want to cancel your course enrolment, you must do so in writing via into@wur.nl.
Our General Terms and Conditions apply to cancellation of course enrolment.

Do you have offices elsewhere?

In’to Languages has an office in Wageningen and an office in Nijmegen.

Are there any courses for WUR staff?

We offer an extensive range of online group courses for staff members. You will learn English in accordance with your own wishes and which focuses on your own field of work.

We also offer online tailor-made courses.

Are your online courses also open to external students?

External students can register for most of our courses. View our range of courses here.

I am not able to register for an online course. What could be the problem?

Do you already have an account with Wageningen in'to Languages? An account is required to register for a course. Create an account through this link.

It is possible that your browser memory blocks our website. Perhaps you need to delete your cookies and cache memory.

If you have tried the above and still cannot log in, please contact the Service Centre.

Is it possible to participate in an online tailor-made training programme?

Yes! Regardless of the language you want to learn or your personal needs, we have the right online solution for you! With our tailor-made online language and communication training programmes you will learn from home with personalised guidance from a trainer. By using an online learning environment, you get the best of both worlds. You have the freedom to learn from a location that suits you best as well as the luxury of a training instructor who motivates and guides you when you need it. Click here for more information about our tailor-made training courses. 

Is it possible to participate in an online tailor-made training in a group?

Our online tailor-made training courses can be taken both individually and in a group with colleagues. Individualised training courses teach you to get the most out of yourself and communicate with more confidence. In group training, you are more likely to work on the common challenges within your organisation, department, or team. Click here for more information about our tailor-made training courses.

I would like to participate in an online tailor-made training programme. How does an intake work?

During a free intake interview, we assess your starting level and learning objectives. We will discuss which training programme best suits your specific needs. This conversation is held over the telephone, via Skype, or using another online communication tool. After that, you will receive a commitment-free offer with training proposal. Click here for more information about our tailor-made training courses.

How is an online tailor-made training programme provided?

With our tailor-made online language and communication training programmes you will learn from home with personalised guidance from a trainer. By using an online learning environment, you get the best of both worlds.

Based on the learning process, we have decided in consultation with the client to offer an online learning environment, such as a virtual classroom. Just like in a real session, a Virtual Classroom enables us to discuss theory, share knowledge and experiences, practise, give and receive feedback, and experiment. Learning in the Virtual Classroom is similar to a training programme attended in person, but of course some things are different. For example, it sometimes takes some getting used to the technique, and some of the instruction methods and assignments are different.

Before the start of the training programme, you will receive clear instructions on how to log in to the online learning environment and what you can do to prepare. After that, you can easily get started.

What do I need to participate in an online tailor-made training programme?

A.computer/laptop with webcam and microphone and a good Internet connection. A headset, headphones, or earbuds work best.
B. Google Chrome Many online learning environments and communication tools work best with Google Chrome, so make sure you install that browser on your computer.