Conducting constructive conversations
Postponing a conversation because you expect it to be uncomfortable: we all do it sometimes. We find awkward or tense conversations scary. But when you avoid them, tensions can start to build under the surface. This quickly leads to irritation, frustration, mounting emotions or, conversely, withdrawal.
Engaging in the conversation in a timely and effective manner creates space for openness, trust, and cooperation. That way, you can avoid friction, misunderstandings, and escalation.
This tailor-made course will teach you how to conduct constructive conversations, even when the situation feels tense or difficult.
Content and approach
During this course, you will be given the tools you need to consciously start the conversation, so you contribute to a pleasant working atmosphere where there is room for openness, feedback and differences of opinion. You will practise with situations taken from your own work environment. What you learn during the course you will be able to apply directly – at work, but also in your personal life.
What will be covered?
During the course, we will work on themes such as:
- Listening without judgement
- Speaking up
- Setting boundaries
- Requesting, giving and receiving feedback
After completing this course:
- You will conduct conversations more confidently, even in challenging situations
- You will have the tools to request, give and also receive constructive feedback
- You will be more aware of your own communication style and that of others
- You will have concrete tools for conducting constructive conversations
Who is this course suitable for?
Professionals and teams who want to communicate more effectively and more constructively.
Tailor-made course
You can take our tailor-made courses on your own or as a team. During an intake interview, we will determine what is desirable and feasible and we will discuss the approach and design of the course.We can offer tailor-made courses at our premises or in-company. In some cases, some or all of the course can also take place online.
The costs depend on the design and duration of the course. You will always receive a tailor-made quotation. An internal rate applies to Radboud University and Radboud university medical center employees.
Are you interested?
Would you like more information or are you interested in this course? Please don’t hesitate to contact our tailor-made department. We are happy to discuss the options with you.
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