FAQ

FAQ Wageningen in'to Languages

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1. I have completed my registration. Where can I find the timetable?

You can find the timetable on your personal page. If you are taking a course offered by Wageningen in'to Languages and already have an account, you can log in with your details.

Your e-mail address is your username. If you are not yet a student with us, you can create an In'to account on this page. You need an account to register for a course.

How do I complete my registration?

A.    Before registration there may be admission requirements in the form of an Oxford Placement Test and/or a written assignment. View the admission requirements for each course on our website.

B.    Select the course for which you want to register and click on register.

C.   You need an account to register. Are you a student with us and do you already have an account? Select the course, open the registration form and log in with your details. Your e-mail address is your username. If you are not yet a student with us, you can create an In'to-account using the registration form. Please note: registration does not mean you have definitively enrolled in a course.

D.   In order to complete your registration for a student course, you need to pay for the course at the office of In’to Languages. For other courses, we ask you to either pay the fees at In'to Languages or provide full invoice information on the registration form.

E. You will receive official confirmation of enrolment about 10 days before the start of the course. The course starts when there are enough participants.

3. The languages I want to learn is not offered on your website or I do not see a suitable learning path. What are my option?

If so desired, we can put together a tailor-made programme for you. These tailor-made programmes are offered for individual studentsas well as for groups. Prior to each tailor-made training course, we determine the starting level, learning objectives and wishes during an initial interview. Based on this information we will draw up a quotation for you. Our office in Nijmegen offers a wide range of language courses as well.

4. What is the difference between Social Dutch and Basic Dutch?

These courses cater to different target groups. Social Dutch is offered to WUR students. Basic Dutch is intended for international employees and PhD candidates at Wageningen University & Research. External participants are also welcome.

5. There are no starting dates on the website yet. Is it possible for you to inform me about the new start dates once they are known?

It may be that it is not yet possible to register for the next course period. If you wish, we will inform you as soon as registration is possible. Please use this form to indicate that you are interested in one of our courses.

6. I don't see any information about the course on Blackboard.

Log in to Blackboard through this link.

Log in with your username (not preceded by wur\).
For example: smit001

If you cannot log in, please contact the Wageningen in’to Languages Service Centre. 

7. I have problems logging in to my personal page.

8. When is an initial interview prior to registration mandatory?

For our French and Spanish courses, an initial (telephone) interview is only required if you want to start at level 2. If you do not yet have any knowledge of the language, you can register for the course at level 1 (beginners) without an initial interview. If you want to enrol in Social Dutch 2, 3 or 4, an initial interview is mandatory. If you do not yet have any knowledge of the Dutch language, you can register for the course at the beginners’ level without an initial interview.

Please contact our Service Centre (into@wur.nl/ 0317-482552) to make an appointment for the initial interview.

9. I have not yet received any official confirmation and course information after my registration.

Your enrolment will only become final after you have met the admission requirements and after you have paid for the course or provided the payment details for invoicing. You will receive official confirmation from us about 10 days before the start of the course. The course starts when there are enough participants.

10. How do you determine my current language level?

The language level is determined in different ways for each language. If you have some prior knowledge of a language, an initial interview or a test can be used to determine the language level. Generally speaking, for our Dutch courses, initial interviews are scheduled, and sometimes additional tests. For our foreign languages, such as French and Spanish, initial interviews are conducted by telephone. For our English courses, an Oxford Placement Test and/or a writing assignment is required. Always check the admission requirements on the information page of the language in question.

11. Do I need to prepare for the Oxford Placement Test?

The Oxford Placement Test establishes a baseline measurement. The test gives an indication of your current English language level. If you like to prepare yourself somewhat for this test, you can immerse yourself in the English language by watching an English film, reading an English book, listening to English radio stations or doing a (free) language test online.

12. What are the conditions for becoming eligible for a refund of the course fees for Social Dutch 1 and 2?

a. Students need to pay €90 upon registration. The general terms and conditions of registration and payment apply.
b. At the end of the course, the student may be entitled to a refund of the €90 course fee. To this end, the student must have attended 80% of the lessons (12 out of 15). In addition, the student must have taken (but not necessarily passed) the final test.
c. If the student is entitled to a refund, and meets the conditions as described in article 3b of these conditions, Wageningen in'to Languages will refund the €90 course fee.
See our General Terms and Conditions for more information.

13. I want to move up to the next level. What are the conditions for this?

Once you have successfully completed a course, you can move on to the next level. If the course in question is concluded with an exam, this exam must have been passed. For courses that are not concluded with an exam, attendance and participation requirements apply.

Always check the admission requirements on our website. If you are not sure whether you meet the admission requirements, please contact the Service Centre.

14. I want to cancel my course enrolment. Is that possible?

If you want to cancel your course enrolment, you must do so in writing via into@wur.nl.
Our General Terms and Conditions apply to cancellation of course enrolment.

15. Do you have offices elsewhere?

In’to Languages has an office in Wageningen and an office in Nijmegen.

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16. I am not a student. Can I enrol for a student course?

In principle, anyone can register for a student course. However, these courses are designed to complement Bachelor's and Master's degree programmes. Therefore, always discuss your learning goals with In'to Languages, so that we can advise you on the right course for you. Different fees apply to non-students.

Please note: Social Dutch 1 and 2 are an exception. These courses are only available to students.

17. Are there any courses for WUR staff?

We offer an extensive range of English courses for staff members. You will learn English in accordance with your own wishes and which focuses on your own field of work.

We also offer French,Spanish and Basic Dutch courses.

18. Are your courses also open to external students?

External students can register for most of our courses. View our range of courses here.

19. I am not able to register. What could be the problem?

Do you already have an account with Wageningen in'to Languages? An account is required to register for a course. Create an account through this link.

It is possible that your browser memory blocks our website. Perhaps you need to delete your cookies and cache memory.

If you have tried the above and still cannot log in, please contact the Service Centre.

20. How we schedule our classes.

When scheduling classes, we take into account mandatory lesson-free weeks such as examination weeks, re-examination weeks, study weeks and holidays. However, there may be periods in which regular classes are given and exams are administered. We take the students’ timetables into account as much as possible, but cannot always guarantee that classes are scheduled in examination-free periods.

The class schedule is posted on our website well in advance of the start of the corresponding course. You yourself are responsible for determining whether this schedule fits with your study and professional obligations.

21. Where do you opt for a short course design?

The minimum number of participants for many of our courses is 10. In practice, it is not always feasible to maintain this minimum requirement. In order to serve students to our best extent, and if possible, we also offer shortened courses for smaller groups. In small groups more personal attention may be given to each student during lessons and less time is needed to cover a certain amount of material. The fee remains the same with this change in course design. The result obtained at the end of the course is the same after all. This also enables us to cover expenses for smaller groups. If we are considering offering a shortened course, we will ask you in advance whether you agree to such an arrangement. You can rest assured that we will not shorten a course if this should compromise course content. In such a case we will cancel the entire course in question.