
Education Experience
Wageningen University & Research wants to improve the information and services for and the communication with students and teachers. Education Experience tries to centralize 'our customer', the students, teachers alumni and staff, by listening to their needs. The input will be analysed and the outcomes of this will be an advice for the university on how to improve the education as a whole.
Due to the Covid-19 virus our Education Experience sessions will be held online. You can sign up by clicking on the orange button below.
The Education Experience team, part of the department Education & Student Affairs, maps the wishes and needs of students and teachers. To do that we make use of various methods:
- Customer Journey Mapping
- Design Thinking (Stanford method)
- Make your Mark
- Awareness Mapping
During the sessions students and employees will map a specific journey with use of a persona. These persona all represent a part of our target group. From the perspective and needs of each persona a journey will be developed.
We are currently working on the following topics:
In the form of sessions for which you can subscribe:
Information needs of first years' students (students)
Accountability in Student Wellbeing (students)
Teaching a course 2.0 (Teachers)
Choosing a course at Utrecht University and/or Technical University Eindhoven (students)
In the form of data analyses and sharing results:
- Study Advice 2.0 (study advisors)
- Information needs of first years (BSc & MSc students)
In the past year and months we finished the results concerning the subjects listed below. Curious about the results? Check them here, click on the button below or subscribe to our newsletter (on the right side of this page)!
Topics of previously held sessions
For students
- Follow a course
- Compose a study programme
- Writing your thesis
- Doing your internship
- Macbook use at WUR
- Bring your own device (BYOD)
- Student Portal (the new MyPortal)
- Receiving help when facing problems
- Social life: Campus activity
- Social life: A day at WUR campus
- Online library
- New student information systems (SSC online)
- Brightspace
- Training & Workshops (Virtual Training Centre)
- Searching & Finding a job (for different study programmes)
- Going Abroad
- Printing, Scanning & Copying
- Study advice
- Weblectures
- Student housing
- Privacy & security
- Online examination
- Follow a course online
- Student Challenges
- Knowledge clips
- Blended & Hybrid education
For teachers
- Brightspace
- Teaching a course
- Sharing & Reusing
- Study advice (study advisors)
- Knowledge clips
