Reserving and document supply

In WUR Library Search you can search for and reserve books which are out on loan. You can also make use of our document supply service, if you want a direct copy or if a book or article is not available in WUR Library.


Reserving

When a book is out on loan, WUR Staff can make a reservation directly in WUR Library Search (log in, search the book, then click on 'Get it!'). Books for WUR staff will be send by internal courier service. In My Library Account you can find an overview of your current checkouts, holds and charges.

Students can reserve a book at the lending desk or by sending an email to forum.library@wur.nl. You will receive an email as soon as the reserved book is available for pick-up. Books on the open shelves (floors 3-4) cannot be requested in advance.

Document supply and ordering

If you want a direct copy of a publication that you find in WUR Library Search, or if a book or article is not available at WUR Library, you can use our document supply service. Note that this is not a free service for students and external users. Below you will find an overview of the charges.

Who can order?

WUR staff and students, Dutch and foreign libraries, and Dutch organizations can order publications. Note that books will not be sent to countries outside Europe. Individuals not associated with Wageningen University & Research cannot order.  The conditions for online ordering are explained below the overview of the charges.

How does it work?

  1. Through the WUR Library Get it! service
    When you are using one of the Get it!-enabled bibliographic databases such as Scopus, click the Get it ! button and choose the option Request this publication from WUR Library. Then follow the instructions on the screen.
  2. By clicking the 'request this publication' link
    In WUR Library Search and some of the other databases you will not see a Get it! button with each record. Instead, a link Submit a copy or loan request will appear. Follow the instructions on the screen.
  3. By filling out an empty request form
    If you have a reference from some other source and can't find it in any of the databases, you can fill out an empty request form. You can use one of the forms below:

Charges for document ordering

User category Loans Photocopies Rush service
WUR staff free 1-10 pages €6.50 Each additional page €0.65 1-10 pages €13 Each additional page €1.30
WUR students €6.50 per volume 1-10 pages €6.50 Each additional page €0.65 1-10 pages €13 Each additional page €1.30
Netherlands - nonprofit organizations €6.50 per volume 1-10 pages €6.50 Each additional page €0.65 1-10 pages €26 Each additional page €2.60
Netherlands - profit organizations* €13 per volume 1-10 pages €13 Each additional page €1.30 1-10 pages €26 Each additional page €2.60
Europe - libraries & institutions €17 per volume 1-10 pages €13 Each additional page €1.30 1-10 pages €26 Each additional page €2.60
World - libraries & institutions n.a. 1-10 pages €13 Each additional page €1.30 1-10 pages €26 Each additional page €2.60
* VAT excluded

Invoices

Invoices will be issued monthly. You will find instructions for payment on the invoice. If you have any questions, please contact the Service Desk.



Online ordering

Conditions for online ordering

To use the online document supply service, the following conditions must be met:

  1. You must be registered as a borrower of WUR Library.
    WUR staff and students are automatically registered as borrowers.
    Others must register at the lending desk of Forum Library and set up a OneGini account.
  2. You must be logged in to My Library.
  3. Your emailaddress in the WUR Library database, and your emailaddress in OneGini and in My Library should be the same. If you want to check your WUR Library registration record, please contact our Servicedesk.

Delivery time of requested publications

  • Journal articles: 1 to 2 working days.
  • Books: 2 to 5 working days

Default delivery is by e-mail. Contact the Library in case you haven’t received any book or article after a week.

What if we don't have it?

WUR staff: requests will automatically be processed through the Dutch Inter Library Lending Service.

WUR students: will be asked to accept the charges
involved before the request is processed.

The Library can also request any publication from abroad. Because of the higher charges for this service the Library always contacts you before submitting this request. Charges for loans and photocopies from other libraries through Inter Library Loan will be determined by these libraries.

Others: the request will be returned to the requesting library or organization.

If you have any problems with the ordering process, please contact the Service Desk.